It is vital that you can connect with your lender in the methods that you feel comfortable with. If you want to be able to contact your lender via online chat, make sure they have that option or the one that suits you. Or if you are busy during business hours, make sure that your lender is flexible and can fit into your schedule. Being able to talk to your lender is important, so make sure you can do it how you like to.
Make sure that you pick a lender who matches your time frame. Many small business loans can be processed quickly depending on the provider. If speed is important to you, find a lender who is going to be able to deliver this. One certain way to become frustrated with your lender is if they act slower than what you need.
It’s possible to have a good experience with a lender, so pick one who has glowing reviews or comes recommended. Investigate how other people have found the service of your potential lender; it’s no guarantee that you will have the same experience, but it may be worthwhile.
Written by David Jackson, Founder and CEO of FundX